Plupper is an integrated single point of contact software which makes the communication with customers or web page visitors simple.
Internationalization
Widget Translation
Plupper Widget is currently available in: English, Spanish,
Finnish, Russian, Czech, Italian,
Slovak, Lithuanian, Chinese,
German, Portuguese, Danish,
French, Bulgarian, Turkish,
Dutch, Catalan, Polish
, Ukrainian, Swedish, Indonesian.
Locales are applied automatically according to the user browser settings
Add Your Language
If you want Plupper Widget in your language, check the details here and receive a free month of service.
On-line Chats
Google Talk Support
Plupper talks to your Google Talk client. Simply set your Google account name in the operator settings page.
Chat Transfers
Conversations, including history, can be transferred to the most capable operator.
Chat History
All chats with operators are being saved and retained so you can search and browse your chats whenever you like.
Geo-location
Locate any website visitor on the map with sufficient accuracy.
Online Reports
Chat usage statistics are provided in various interactive online reports.
Co-browsing
Seeing exactly what the website visitor sees will help you to navigate him/her to the right place in your e-shop or on your website.
Customer Feedback
Share Ideas
Collect new ideas directly from your customers.
Direct e-mail
Don't make your visitors look for your contact e-mail. Receive e-mails directly through plupper.
Problem Reporting
Problem reporting feature helps you solve issues quickly and easily.
FAQs
Avoid answering the same questions. Create your own list of Frequently Asked Questions.
Customizations
Button Design
Use your own buttons for Plupper service.
Popup Window Colors
Change colors of the chat window to follow your brand.
Welcome Messages
Define your own welcome and offline messages for the chat window.
Accounts
Free Account (no advertisements)
One operator is free for everyone. Each additional operator account is charged.
15 Days Money Back Guarantee
If you are not satisfied with Plupper for any reason, we will gladly refund your payment.
Unlimited Accounts
You can create as many operator accounts as you need.
Account Management
Centralized account management with accounts hierarchy. Create separate departments with their own operators.
No Installation
There is no need for any installation.
Blog Integration
Blogger.com widget support
For Geeks
99.9% Uptime
Plupper and its high-scalable NIO XMPP server are deployed on the Amazon EC2 cloud computing platform. This ensures the best scalability, stability and performance.
Public API
Plupper provides an open REST API for easy integration with your systems. We also provide the open XMPP interface, which allows you to use any available Jabber messenger or chat clients developed by you.
Cutting Edge Technology
Plupper is based on the JEE 5 specification and other cutting edge WEB 2.0 technologies like REST, AJAX and Comet.
Security
All communication is transmitted over a secure 256-bit SSL encrypted connection, which protects your privacy and keeps your conversations confidential.
Disclaimer: gTalk, Amazon EC2, Blogger, Jabber and XMPP are trademarks of their respective owners.
